Our Mission Statement

SNECS, LLC is an IT service and consultation company that focuses on quality support with a personal touch. We pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.

SNECS, LLC currently services residential and business clients. We have separate departments for each clientele base and have technicians that specialize in each field. We offer managed IT maintenance, anti-virus protection, data backup plans (including local and cloud backups), new hardware including desktops, laptops, networking equipment and flat rate service plans to all of our clients. We fully believe and stand behind all of our products and services. If our customers are unhappy for any reason, we work with them to come to a solution that works for us and them. We believe quality service and hardware are keys for the success of every network, either home or business.

We provide a fun and challenging work environment with room for growth for our technicians. We want our technicians to feel more like a family rather than a number. We have quarterly outings that are not work related but encourage the staff to bond with each other like comedy shows and cookouts. We want our employees to be happy to come to work and be comfortable here. Many of our employees have been with us for years and there is minimal turnover. We found that of the employees that did part ways from us, it was due to schooling out of state, family relocation or other opportunities that fit their lifestyle better. In all these instances, our former employees left on good terms with positive experiences to bring with them into the future.

We as a company try to enrich the lives of not only our clients and employees but also our community. SNECS, LLC as a company has participated in worthy causes such as “Make Tracks for Kids”, a 5K race to raise money for Woonsocket families. Also, any profit from the launch of our book, “IT Free Fall” is donated directly to Big Brothers, Big Sisters of the Ocean State. We also regularly donate to these and other charities in our community. 

What is so different about us? SNECS makes it a point to stand out and above the rest of the IT service companies out there. We service & support all of the systems we sell. We are a local company that helps our local residents and businesses solve computer issues. We stock most parts for every computer at each of our locations. If something fails under our warranty period, we can get you back up and running faster than going direct through the manufacturer. We also offer premium maintenance packages for new systems purchased from us. These plans include  setting up Windows, anti-virus protection as well as an offsite/online backup for your personal data. Ask a technician for more information on what makes us different from our competition and what package would be best for you.