How to Guide Help Desk – IT Ticketing System

How to Guide Help Desk – IT Ticketing System

What is a Help Desk? The goal is to streamline all communication within a ticket that has a highly organized workflow towards resolution of the customer issue. Consistent use of a ticket system is considered a hallmark of great customer support/call center support. To...
RI Tech Staffing / IT Outsourcing

RI Tech Staffing / IT Outsourcing

Top 5 reasons to outsource your IT With the constant arrival of new technology and associated IT demands, most businesses struggle to keep on the cutting edge of IT advancements. Whether you are looking for an expert of a custom technology on a one-time project basis...
Managed IT Support RI

Managed IT Support RI

… Managed IT Services Support for Your Business Our proactive managed IT services plan is a true partnership between On-site Tech Support, and you, the client. Since we offer an all-inclusive model, both you and On-site Tech Support have the same goal: Minimize...